TWO
DECADES - ONE SIMPLE PHILOSOPHY
- SATISFY THE CUSTOMER!
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The
name Lund is steeped in General Motor's
sales and marketing history. Robert D.
Lund, founder and co-owner of Lund Cadillac
Hummer Saab, experienced a notable tenure
of nearly 40 years with General Motors
prior to establishing Lund Cadillac. During
his years with GM, Robert Lund headed
two of the corporation's most important
divisions: Chevrolet and Cadillac. While
President of Chevrolet, Robert Lund sold
more than 21 million cars and trucks.
That's more than all of the Chevrolets
sold between 1912 and 1950. In fact, that's
more than anyone in the history of the
automobile industry has ever sold! Additionally,
Robert Lund went on to establish sales
records for the Cadillac Motors Division.
John Lund (pictured left with father,
founder, and auto industry icon Mr. Robert
Lund) and President Mike Fannin, are deeply
committed to establishing new benchmarks
for the automotive retail environment.
These benchmarks focus specifically on
Lund Cadillac Hummer Saab's ability to
create a person-to-person relationship
with each customer. In doing so, the dealership
then has the unique ability to "completely
satisfy" the customer. See our Custom
Cadillacs and used cars!
In speaking to Robert Lund, he points
out "...a lot of companies have very
impressive mission statements. Unfortunately...
their message is never clearly defined
in one true statement. Conversely, we've
made Lund Cadillac Hummer Saab's mission
statement clear and concise... "Satisfy
the Customer!"
For over nearly 30 years we've done just
that and more. President Mike Fannin notes
"In making sure that each
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customer
is completely satisfied with their experience
here. We create a positive atmosphere not
only for our customers, but also for our
employees. This environment then lends itself
to a constant evolution of customer services,
and it's because our employees take a great
deal of pride in making sure every customer
is completely satisfied with their visit."
Stop in and you'll discover a complete customer
lounge that features Starbucks coffees,
teas, a refrigerator stocked with juices,
fresh rolls, toasted bagels, hot baked cookies,
frozen yogurt, the list goes on and it's
all for your convenience and your enjoyment.
Additional amenities include: a free car
wash with every service visit, available
valley wide pick up and delivery service,
complete 24 hour roadside service and the
services go on and on.
Stop in and discover the difference in dealing
with "The Largest Cadillac Hummer and
Saab Dealership in the World."
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ONLINE SERVICE APPOINTMENTS
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Our
Service Concierge will welcome you and make sure
your service work begins the moment you arrive.
Click below to SCHEDULE
SERVICE |
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Lund
Cadillac Hummer Saab has received many awards over
the past 20 years, including this years GM Mark
of Excellence Award for Outstanding Sales, Service
and Customer Satisfaction. It's one more reason
to put your trust in Lund Cadillac Hummer Saab.
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